TEK MEDIA GROUP                         "Sony DSR Repair Specialists"   

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Call 1-800-255-5045

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1-800-255-5045
(818) 244-4440
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Sony DSR DVCam
Sony DSR Camcorder
Sony PVM/BVM Monitor
Sony Consumer Repair
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Company Overview
ü Biggest Independent DSR Repair Company In The West Coast
ü Since 1989 repaired Over 20,000 Pro A/V  products
ü Certified Technicians & Engineers
ü On-site & Depot Repair
ü Component and Board Level Repair
ü Service Contracts Available
ü Providing 24x7 access to online tracking

 

   

Out-of-Warranty-Repairs Service Rates (Effective 4/30/04)

  • Depot Service Rate is  $89.00 per hour  (Average Turn Around 1 day).
  • Same day repair         $150 per hour
  • Diagnostic Fee:          $35.00     
  • Pick-Up/Delivery:        $35.00 LA County Area
  • Rental:                       $99 per day

Common Equipment Problem Description

  • Audio Drop Outs
  • Hissing Noise
  • Tape Jam
  • View Finder Problem
  • Lens Assembly
  • and more

 

Equipment Periodic Inspection, Maintenance and Overhaul

All standard equipment servicing includes:  Inspection, Alignment, Cleaning, and Lubrication of all major and minor assemblies.

Minor Overhaul: This includes inspection and replacement as necessary of all common wear items such as:

  • Overall Cleaning

  • Transport Cleaning

  • Drum Head Cleaning

  • RF Signal Check

  • Front Lens Cleaning

  • EVF Cleaning (View Finder)
     

Major Overhaul: This includes inspection and replacement as necessary of all common wear items such as:

  • Drum Head Assembly
  • Pinch Roller
  • Guides
  • and others

 

Estimates

  • We provide estimates for all out-of-warranty repairs. Customers are contacted with the estimate and work will begin upon approval.
  • Estimates are generally prepared and sent within 48 hours.
  • To allow us to schedule our resources and serve you better, we ask that all estimates be approved within 3 days. In order to speed up this process, we recommend that you pre-approve charges to a certain amount.

Questions or Approvals

  • Call us directly, (818) 244-4440 (800) 255-5045, during working hours (8:00AM to 5:30PM) or FAX your estimate approval anytime. (818) 840-1876
     

Used Parts

  • Used parts are returned upon request only; please inform us when approving your estimate.
     

Payment:

Open Account Customers:

  • Please supply a Purchase Order and, if convenient, your Customer Number. Repair charges will be billed to your account.

Cash Account Customers:

  • Payment can be made by Money Order, Company Check (some restrictions apply), Certified Check, American Express, Visa, Discover, Master Card and Cash.

Repair Warranty

  • All Repairs are warranted for 90 days parts and labor.

Shipping

 

 

 
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