CALL
1-800-255-5045 |
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(818)
244-4440 |
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About Our Services |
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Repair Offerings |
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DSR-80
Repair Center |
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10% Off The Labor Repair For The Month Of June |
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Company
Overview
ü Biggest Independent DSR Repair Company In The West Coast
ü Since 1989 repaired Over 20,000 Pro A/V products
ü Certified Technicians & Engineers
ü On-site & Depot Repair
ü Component and Board Level Repair
ü Service Contracts Available
ü Providing 24x7 access to online tracking
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Out-of-Warranty-Repairs Service Rates (Effective 4/30/04)
- Depot Service Rate is $89.00
per hour (Average Turn Around 1 to 3 days).
- Same day repair
$150 per hour
- Diagnostic Fee:
$35.00
- Pick-Up/Delivery:
$35.00 LA County Area
- Rental:
$99 per day
Common Problem
Description:
- Error 20-911
- Error 02
- Error 02-494
- No Playback Picture After Power On
- Head Cleaner Cam Roller Does Not Rotate
- Procedure For Correcting Tape End Detection Problems From
Non-Sony Tapes
- Enhanced Job Audio Performance
- Correct RF Level Drop/Error 2
- No Playback Picture After Power on
- Failure of EEPROM That Saves EQ Adjustment Data
- Noise On Discontinuously Recorded Tapes
- Muted AES/EBU Output
- EEPROM That Stores Hours Meter Data Malfunctions
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Equipment
Periodic Inspection, Maintenance and Overhaul
All standard equipment
servicing includes: Inspection, Alignment, Cleaning,
and Lubrication of all major and minor assemblies.
Minor Overhaul: This
includes inspection and replacement as necessary of all common wear
items such as:
Major Overhaul:
This
includes inspection and replacement as necessary of all common wear
items such as:
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Block (S) Assy, Reel
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Block (T) Assy,
Reel
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Cassette Compartment
Assy
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Cleaning Roller Assy
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DEH-O6A-R
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Motor, DC (Capstain)
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Press Assy, Pinch
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Ring (A) Assy, Loading
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Roller, Ring
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Roller, Ring 2
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Spacer, Ring
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Estimates
- We provide estimates for all out-of-warranty
repairs. Customers are contacted with the estimate and work will
begin upon approval.
- Estimates are generally prepared and sent
within 48 hours.
- To allow us to schedule our resources
and serve you better, we ask that all estimates be approved within 3
days. In order to speed up this process, we recommend that you
pre-approve charges to a certain amount.
Questions or
Approvals
Used Parts
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Used parts are returned upon request only; please
inform us when approving your estimate.
Payment:
Open Account Customers:
- Please supply a Purchase Order and, if convenient, your Customer
Number. Repair charges will be billed to your account.
Cash Account Customers:
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Payment can be made by Money Order, Company Check (some restrictions
apply), Certified Check, American Express, Visa, Discover, Master
Card and Cash.
Repair Warranty
- All Repairs are warranted
for 90 days parts and labor.
Shipping
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Copyright © 1995-2004 Tek Media
Group, Inc.
All rights reserved.
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