CALL
1-800-255-5045 |
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(818)
244-4440 |
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About Our Services |
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Repair Offerings |
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DSR- 60
Repair
Specialists |
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10% Off The Labor Repair For
The Month Of June |
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Company
Overview
ü Biggest Independent DSR Repair Company In The West Coast
ü Since 1989 repaired Over 20,000 Pro A/V products
ü Certified Technicians & Engineers
ü On-site & Depot Repair
ü Component and Board Level Repair
ü Service Contracts Available
ü Providing 24x7 access to online tracking
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Out-of-Warranty-Repairs Service Rates (Effective 4/30/04)
- Depot Service Rate is $110.00
per hour (Average Turn Around 1 to 3 days).
- Same day repair
$150 per hour
- Diagnostic Fee:
$55.00
- Pick-Up/Delivery:
$55.00 LA County Area
- Rental:
$99 per day
Common Problems Descriptions:
- Error 20-911
- Error 02
- Error 02-494
- No Playback Picture After Power On
- Head Cleaner Cam Roller Does Not Rotate
- Procedure For Correcting Tape End Detection Problems From
Non-Sony Tapes
- Correct RF Level Drop/Error 2
- No Playback Picture After Power on
- Failure of EEPROM That Saves EQ Adjustment Data
- EEPROM That Stores Hours Meter Data Malfunctions
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Equipment Overhauls
We can perform standard
equipment servicing, which includes Inspection, Alignment, Cleaning,
and Lubrication of all major and minor assemblies to complete major
overhauls. A typical Minor Overhaul usually is performed at 500 -
1,000 hours. We will inspect and replace, as
necessary, parts such as:
- Drum Head Assembly
- Cleaning Roller Assy
- Pinch Roller Arm Assembly
The Major Overhaul
is usually performed at 1,000 hours - 2,000 hours. This
includes inspection and replacement as necessary of all common wear
items in addition to the Complete Drum Assembly and other
electromechanical parts such as Motor Assemblies.
- Motor, DC
- Roller, Ring
- Roller, Ring 2
- Spacer, Ring
- Press Assy, Pinch
- Ring (A) Assy, Loading
- Block (S) Assy, Reel
- Block (T) Assy, Reel
- Cassette Compartment Assy
- Drum Assy
- Cleaning Roller Assy
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Estimates
- We provide estimates for all out-of-warranty
repairs. Customers are contacted with the estimate and work will
begin upon approval.
- Estimates are generally prepared and sent
within 48 hours.
- To allow us to schedule our resources
and serve you better, we ask that all estimates be approved within 3
days. In order to speed up this process, we recommend that you
pre-approve charges to a certain amount.
Questions or
Approvals
Used Parts
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Used parts are returned upon request only; please
inform us when approving your estimate.
Payment:
Open Account Customers:
- Please supply a Purchase Order and, if convenient, your Customer
Number. Repair charges will be billed to your account.
Cash Account Customers:
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Payment can be made by Money Order, Company Check (some restrictions
apply), Certified Check, American Express, Visa, Discover, Master
Card and Cash.
Repair Warranty
- All Repairs are warranted
for 90 days parts and labor.
Shipping
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dsr 40 dsr40 dsr45 dsr 45 dsr-40 dsr-45 dsr-50 dsr 50 dsr-50 dsr-60
dsr 60 dsr-60 dsr-70 dsr 70 dsr-70 dsr-80 dsr 80 dsr-80 |
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Group, Inc.
All rights reserved.
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