CALL
1-800-255-5045 |
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(818)
244-4440 |
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About Our Services |
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Repair Offerings |
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DSR 45
Repair Center |
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10% Off The Labor Repair For The Month Of June |
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Company
Overview
ü Biggest Independent DSR Repair Company In The West Coast
ü Since 1989 repaired Over 20,000 Pro A/V products
ü Certified Technicians & Engineers
ü On-site & Depot Repair
ü Component and Board Level Repair
ü Service Contracts Available
ü Providing 24x7 access to online tracking
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Out-of-Warranty-Repairs Service Rates (Effective 4/30/04)
- Depot Service Rate is $110.00
per hour (Average Turn Around 1 to 3 days).
- Same day repair
$150 per hour
- Diagnostic Fee:
$55.00
- Pick-Up/Delivery:
$55.00 LA County Area
- Rental: avialable
Common Problems Description:
- Tape Jams or Tape Becomes Damaged
- Cassette Does Not Eject
- The unit powers on and off repeatedly
- The LCD does not display properly
- The time code display does not work properly
- The unit does not respond when buttons are pressed.
- Block Noise
- Frozen Video
- Intermittent Audio
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Equipment
Periodic Inspection, Maintenance and Overhaul
All standard equipment
servicing includes: Inspection, Alignment, Cleaning,
and Lubrication of all major and minor assemblies.
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Limitter Assembly,
Pinch
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Drum Assembly
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Cover Assembly,
Front
Major Overhaul:
This
includes inspection and replacement as necessary of all common wear
items such as:
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Limitter Assembly,
Pinch
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Drum Assembly
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Cover Assembly,
Front
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Motor, DC
SCD16A/J-RP
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C883563651
SRD14A/J-RP
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Motor, DC
SRD15A/J-RP
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Cassette Compartment
Assy
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Estimates
- We provide estimates for all out-of-warranty
repairs. Customers are contacted with the estimate and work will
begin upon approval.
- Estimates are generally prepared and sent
within 48 hours.
- To allow us to schedule our resources
and serve you better, we ask that all estimates be approved within 3
days. In order to speed up this process, we recommend that you
pre-approve charges to a certain amount.
Questions or
Approvals
Used Parts
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Used parts are returned upon request only; please
inform us when approving your estimate.
Payment:
Open Account Customers:
- Please supply a Purchase Order and, if convenient, your Customer
Number. Repair charges will be billed to your account.
Cash Account Customers:
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Payment can be made by Money Order, Company Check (some restrictions
apply), Certified Check, American Express, Visa, Discover, Master
Card and Cash.
Repair Warranty
- All Repairs are warranted
for 90 days parts and labor.
Shipping
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dsr 40 dsr40 dsr45 dsr 45 dsr-40 dsr-45 dsr-50 dsr 50 dsr-50 |
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Copyright © 1995-2004 Tek Media
Group, Inc.
All rights reserved.
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