CALL
1-800-255-5045 |
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(818)
244-4440 |
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About Our Services |
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Repair Offerings |
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DSR-2000 Repair
Center |
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10% Off The Labor Repair For The Month Of June |
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Company
Overview
ü Biggest Independent DSR Repair Company In The West Coast
ü Since 1989 repaired Over 20,000 Pro A/V products
ü Certified Technicians & Engineers
ü On-site & Depot Repair
ü Component and Board Level Repair
ü Service Contracts Available
ü Providing 24x7 access to online tracking
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Out-of-Warranty-Repairs Service Rates (Effective 4/30/07)
- Depot Service Rate is 110.00
per hour (Average Turn Around 1 to 3 days).
- Rush Service
$150 per hour
- Diagnostic Fee:
$55.00 will be used towards the
repair
- Pick-Up/Delivery:
$55.00 LA County Area
- Rental: call
Common Problem Description:
- Audio Video Drop Outs
- EEPROM That Stores Hours Meter Data Malfunctions
- Incorrectly Copied Record Date
- Phase Shift Between Channels at Audio Input Switching
- Audio Signal Does Not Record Due to SDI Signal Disruption
- Crack in LED Holder
- Error 20-911
- Error 21-1C1
- Error 02-594, When T Drawer Arm Does Not Return to Home
Position
- No Tape Ejection: Error 20-911, Error 09-028
- Error 91-125 or No Display On Control Panel
- Cassette Does Not Eject
- Error 09-224, L Cassette Ejected After Insertion
- Error 02 After Inserting M Cassette; Error 21-1CI
- Servo and Tape Path Error Codes: 02-403, 02-494, 02-503,
02-554
- Call For Your Problem Description
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Periodic
Inspection and Maintenance
We can perform standard
equipment servicing, which includes Inspection, Alignment, Cleaning,
and Lubrication of all major and minor assemblies:
The following
table shows the reference parts replacement time which is not the
warranty time of parts. Refer to the following table to establish
the periodic inspection schedule which realizes the full
performance and function of a unit and to extend life of a tape.
The actual parts replacement period depend on the operating
environment and condition of a unit.
X: Parts replace
◊: Check (Adjustment) 0: Cleaning
Inspection Items
Inspection Time (Hours)
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ITEM |
Name |
2000 |
4000 |
6000 |
8000 |
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Drum Assembly |
DEH-16A-R |
X |
X |
X |
X |
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Pinch roller |
Pinch limiter assembly |
X |
X |
X |
X |
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Tape Drive Systems Block |
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Pinch Solenoid |
Pinch solenoid assembly |
◊ |
- |
- |
◊ |
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Brake Solenoid |
Solenoid plunger |
◊ |
- |
- |
◊ |
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Reel Motor (T) |
DC motor (SRD14A/J-RP) |
◊ |
◊ |
◊ |
◊ |
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Reel Motor (S) |
DC motor assembly (SRD15A/J-RP) |
◊ |
◊ |
◊ |
◊ |
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Loading Motor |
LD motor assembly |
◊ |
◊ |
- |
◊ |
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Reel Sift Motor |
RS motor assembly |
◊ |
◊ |
- |
◊ |
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T Reel Brake Shoe |
Brake (T) assembly |
◊ |
◊ |
◊ |
◊ |
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S Reel Brake shoe |
Brake (S) assembly |
◊ |
◊ |
◊ |
◊ |
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Head cleaner solenoid |
Plunger solenoid |
◊ |
- |
- |
◊ |
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M stop solenoid |
Plunger solenoid |
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- |
- |
◊ |
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Tape path system blocks |
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Capstan motor |
DC motor |
◊0 |
◊0 |
◊0 |
◊0 |
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Guide roller T2 |
Shuttle (R) assembly |
◊0 |
◊0 |
◊0 |
◊0 |
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Guide roller T3 |
T drawer arm assembly |
0 |
0 |
0 |
◊0 |
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Guide roller T4 |
TG-8 arm assembly |
0 |
0 |
0 |
◊0 |
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Guide roller S2 |
Shuttle (L) assembly |
◊0 |
◊0 |
◊0 |
◊0 |
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Guide roller S3 |
Tension regulator assembly |
0 |
0 |
0 |
◊0 |
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Guide roller S4 |
TG-1 arm assembly |
0 |
0 |
0 |
◊0 |
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Tape running surface (including tape cleaner) |
-------------------- |
0 |
0 |
0 |
0 |
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Head Cleaner |
HC roller assembly |
x |
x |
x |
x |
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Other |
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Cassette memory terminal |
MIC holder assembly |
◊0 |
◊0 |
◊0 |
◊0 |
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Estimates
- We provide estimates for all out-of-warranty
repairs. Customers are contacted with the estimate and work will
begin upon approval.
- Estimates are generally prepared and sent
within 48 hours.
- To allow us to schedule our resources
and serve you better, we ask that all estimates be approved within 3
days. In order to speed up this process, we recommend that you
pre-approve charges to a certain amount.
Questions or
Approvals
Used Parts
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Used parts are returned upon request only; please
inform us when approving your estimate.
Payment:
Open Account Customers:
- Please supply a Purchase Order and, if convenient, your Customer
Number. Repair charges will be billed to your account.
Cash Account Customers:
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Payment can be made by Money Order, Company Check (some restrictions
apply), Certified Check, American Express, Visa, Discover, Master
Card and Cash.
Repair Warranty
- All Repairs are warranted
for 90 days parts and labor.
Shipping
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Copyright © 1995-2004 Tek Media
Group, Inc.
All rights reserved.
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